Terms & Conditions: Novotel Impact Bangkok

General notes:

Please be aware that:

·         Room rates are including actual tax and service charge, any change in government fees or taxes will be reflected in the final invoice

·         Rates quoted will be charged by the hotel in Thai Bath

·         Official hotel check-in time is 15:00hrs, check out time is 12:00hrs.

·         Only the official hotel terms and conditions apply

Specific conditions for this hotel which apply if different from the General Terms and Conditions:

·         No specific conditions for this hotel

General Terms and Conditions (details may vary per hotel, see above specific hotel information)

Payment Policy

·         For individual reservation, guest to pay direct to hotel with credit card guarantee of one night room charge. Credit card provided is for guaranteed only and shall only be charged in case of cancellation or no show as per agreed policy

·         Reservations are subject to room availability

Cancellation Policy

·         Room Cancellation 30 days prior to arrival date, there is no penalty charge.

·         Room Cancellation between arrival date and 30 days prior to arrival, a penalty of equivalent to one  (1) night room charge will apply

No show policy

·         No show means failure to arrive at hotel on the day booked for arrival.

·         Hotel to hold reservation until 24.00 hrs. of the day booked for arrival. For late night arrival with arrival flight information given to hotel, room will be kept three hours after flight landing time.

·         If guest has not informed hotel of the change on arrival date, hotel can release booking and apply one (1) night room charge penalty.

·         If guest arrives at a subsequent date, then guest will not be refunded for the date between scheduled and actual arrival

  • Remark: Please note that there is no smoking room in the hotel. The smoking area is prepared in front of the hotel by the side of the bar. Smoking in the prohibited area will be fined 5,000THB.

Check-in time is 14:00 hrs on the date of arrival. Check-out time is 12:00 hrs on the date of


For guaranteed early check-in before 12:00 hrs, the daily group room rate will be applied.

For guaranteed late check-out after 18:00 hrs, the daily group room rate will be applied.

For guaranteed early check-in and late checkout is subject to availability.

Check-in before 08:00 hrs : 1 night room charge

Check-in between 08:00 hrs before 12:00 hrs : 50% of the room charge

Check-out prior to 12:00 p.m. : 50% of the room charge

Check-out after 18:00 hrs : 1 night room charge

Any late check-out requests are subject to hotel availability, and may incur additional room costs as

above. Our reception team can be contacted the day prior to departure to assist with arrangements.